Stonyfield Email Response

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Recently I wrote a short article on stressing the importance of a restaurant or any business establishment to act on a review or comments posted online whether negative or positive.

In the same light I can't tell you how much I appreciate it when a company deals with an email or phone call quickly and to the point. No run around.

I wrote to Stonyfield Organic asking if they use pork, or alcohol in their products. They responded within 2 hours. You can read their response below. Although I will need to avoid their flavored products I will make an effort to use their plain yogurt with just the suggestion they gave, add my own fruits or flavorings.

Email transcript:

Hello Insiyah,

Thanks for reaching out to us about whether our products contain alcohol or pork products. Nothing we make contains pork. However, all of our natural flavorings use trace quantities of alcohol as a solvent. This is only present in barely detectable quantities by the time the yogurt is ready for consumption, but we can't guarantee that there is absolutely none present.

Therefore, if for religious, dietary, or other reasons you wish to completely avoid alcohol in your diet, we recommend that you consume our plain yogurts which have no natural flavorings added. You can add your own fruits and flavorings or sweeteners to them if you wish, or enjoy them plain.

Thanks again for getting in touch. If you ever have another question please give us a shout.


The folks at Stonyfield

Stir everything you love about Stonyfield into everything you make. Find delicious ways to cook with yogurt at our updated recipe site, and be the first to rate your favorite recipes:


0 #2 Free Wordpress 2014-08-04 01:02
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0 #1 2014-06-02 05:33
A privacy policy and unsubscribe option needs to be included.
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